Joe- Certainly a timely article Re: your suggestions of basic customer service/advice for today’s companies..small & large..to note into their policy manuals, plus verbalize them at every opportunity. The old adage “the customer is the most important & is always right” still applies today. ✔️
Additionally, thanks for your kind words Re: our business travels/adventures from the past. The snowy business travel adventure in Grand Rapids is always in my memory. Very best to you & family.
Joe- Certainly a timely article Re: your suggestions of basic customer service/advice for today’s companies..small & large..to note into their policy manuals, plus verbalize them at every opportunity. The old adage “the customer is the most important & is always right” still applies today. ✔️
Additionally, thanks for your kind words Re: our business travels/adventures from the past. The snowy business travel adventure in Grand Rapids is always in my memory. Very best to you & family.
With respect for you always, Troy 🇺🇸